The calendar or Photos sends me to an upgrade page

You tapped Calendar or Photos and landed on a page called “Run your whole chapter here”. Nothing is broken. Your chapter is on the Challenge plan, and the chapter calendar and photo galleries come with the Chapter Platform plan.

Why it happens

• The Challenge plan ($99 a year) covers ride challenges: cards, photo check-ins, the review queue, leaderboards, the ride planner, and the national challenges. Those all keep working.
• The Chapter Platform plan ($299 a year, for the whole chapter) adds the events calendar with RSVPs and photo galleries. It’s about the chapter’s plan, not your role, so officers get sent to the same page.
• Members of a chapter on the Challenge plan don’t see the Chapter calendar and Photos buttons on Home. You land here from a saved or shared link, or from Chapter console in the menu (three lines, top right). For members who aren’t officers, that menu item opens this page and not the console.

If you’re a rider

Only chapter officers can upgrade, so the page gives you a note to send:

1. On the upgrade page, tap Email your director. Your mail app opens with a note already written.
2. Or tap Copy the note and paste it into a text or message. Read the note shows you what it says first.
3. No contact email listed for your chapter? The page says so. Add your director’s address when your mail app opens.

That’s all you can do. Once the chapter upgrades, Calendar and Photos open on their own. See The chapter calendar for what you’ll find.

If you’re a chapter officer

1. Open Chapter console from the menu.
2. Under Chapter management in the sidebar, click Upgrade: calendar, website, dues. On a phone, open Chapter settings instead, scroll to Plan and billing, and tap See what the Chapter Platform plan adds.
3. Tap Upgrade for $299 a year and pay on Stripe’s secure page. If your chapter already pays for the Challenge plan online, the button reads Upgrade to the Chapter Platform plan. Stripe charges the card on file the difference for the time left, and your renewal date stays the same.
4. Back in the app, you see “Thanks! Stripe is confirming your payment.” The page updates on its own in a few seconds. If it doesn’t, refresh in a minute. Then tap Open the chapter calendar.

If the page says “Online upgrade opens soon”, payment isn’t switched on yet. Write to hello@getkickstand.app and we’ll help. Prices, Manage billing, and what each plan includes are in Choose a plan and pay for it.

Still sent to the upgrade page after paying?

Refresh after a minute or two. If the page still doesn’t recognize the plan, write to hello@getkickstand.app with your chapter’s name.